Effective Date: 21st June 2025
At VE Psychology, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services.
1. Information We Collect
We may collect various types of information from you, including:
– Personal Information: This includes your name, contact information, date of birth, and any other information you provide during the intake process or throughout your treatment.
– Health Information: We may collect information related to your mental health history, treatment plans, assessments, and other relevant medical history as required for your care.
– Payment Information: If applicable, we may collect billing information for services rendered, including credit card details and insurance information.
2. How We Use Your Information
We use your information for the following purposes:
– To provide psychological services tailored to your needs.
– To communicate with you regarding appointments, treatment plans, and any changes to our services.
– To process payments and manage billing.
– To comply with legal and regulatory obligations.
– For research and quality improvement initiatives, ensuring that personal identifiers are removed.
3. Disclosure of Your Information
We do not sell or trade your personal information. We may share your information in the following circumstances:
– With Your Consent: We will obtain your permission before sharing your information with third parties.
– As Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include:
– Secure servers and encryption technology to protect data transmission.
– Restricted access to personal information to authorized personnel only.
– Regular audits and reviews of our data protection practices.
5. Your Rights
You have certain rights regarding your personal information, including:
– The right to access your personal information.
– The right to request correction of inaccurate information.
– The right to request deletion of your information, subject to legal obligations.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you through our website or by direct communication.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:
VE Psychology
12 The Crescent, King Street, Leicester, LE1 7QA
[Insert Email Address]
0116 3266517
Thank you for trusting VE Psychology with your care. Your privacy is important to us.